Store Policy
Customer Care
We value all of our customers feedback and take pride in the quality of our products. If you have any comments, questions or concerns about Camp Candle Co. or any of it's products, please either visit our FAQ section or email Megan at info@campcandleco.ca and I would be happy to assist.
If you love your product, or have something pleasant to say about our service or your experience with our brand, we would love if you could take the time to leave us a review on Our website (see review tab on left side of the screen) Google or Social Media, or share our brand with your friends and family! Your feedback is essential to our reputation and growth and really helps other buyers make informed purchases for themselves. We appreciate you taking the time to leave a review!
Privacy & Safety
We take our customers privacy and safety very important. Your personal information, including name, shipping address, social media pages etc. is held in the utmost confidentiality and never sold or exposed to third party apps or sites. All payments are processed using the secure payment provider Square, as such we are never exposed to your credit card or banking information.
For a full overview on our Privacy & Security at Camp Candle Co. please click here.
For further information on our website Terms & Conditions, please click here.
Wholesale Inquiries
All Candles, Melts, Scent Sprays and Tealights are available for wholesale, subject to account approval, availability and minimum order.
We do not offer wholesale at this time on our Gift boxes, Reed Diffusers or accessories.
If you are interested in hearing more about our wholesale opportunities, please visit our wholesale section by clicking here.
Payment Methods
We Currently accept Visa & Mastercard (credit/debit) payments through our site.
If you would like to pay by another method, such as e-transfer or cash on pick up, please select manual payment at checkout online and email info@campcandleco.ca to make arrangements for your order and payment.
shipping & returns
Please visit our shipping and returns page for more information.